WATER DAMAGE RESTORATION
                          OUR ROLE IN WATER DAMAGE RESTORATION

Phone Jason & Jan on 02740401614

When A Water Disaster Strikes – Phone Jason & Jan on 0274040164 – Experienced, certified specialists handling all residential and commercial needs, from ceiling to basement.

Flood loss prevention, specialty drying and water damage restoration. We offer dependable competent and personalised service and the solutions to all Insurance related or any water damage problem.

A Better Clean
Water Damage Restoration Emergency Service Minimise water damage loss
Water Damage Restoration Emergency Service Provide expert care
  Water Damage Restoration Emergency Service Cleans and repairs the effects of water damage
    Water Damage Restoration Emergency Service Removes mould and provides structural drying
 Water Damage Restoration Emergency Service Dehumidifies, disinfects, sanitises

A Better Clean works with homeowners, management companies. business and insurers.

 Not working with an insurance company? We provide all the services you need.

Certified Water Damage Specialists
Certified Fire and Smoke Restoration Specialists

Certified Cleaning and Water Damage Restoration Experts

Phone Jason & Jan on 0274040164 NOW!!!

Water Damage Restoration Emergency Service  Emergency Service- Residential or Commercial
Water Damage Restoration Emergency Service  Direct billing to Insurance
Water Damage Restoration Emergency Service  Ceiling Cavity Cleanups
Water Damage Restoration Emergency Service  Complete Basement Clean up & Dryout
Crawl Space Cleanups  Water and Sewage Extraction
Crawl Space Cleanups  Mould Remediation
Crawl Space Cleanups  Complete Structural Drying
Fire Damage Restoration  Dehumidification
Fire Damage Restoration  Complete Disinfection & Sanitisation
Fire Damage Restoration  Content Pack-out/Pack-back
Fire Damage Restoration  Fire Damage Restoration
Fire Damage Restoration  Soot Damage Restoration & Cleaning
Fire Damage Restoration  Complete Smoke Damage Cleaning

We have the proper equipment and expertese necessary to handle the most dynamic losses. No job is too big or too small.  Prompt action by experienced restorers makes a true difference you can notice in mitigating structural property damage.

A Better Clean technicians concentrate on industry guidelines for your safety by drying, deodorising and disinfecting the areas flooded or damaged using only time tested procedures. We help minimize water damage to your belongings, walls, floors and ceilings. A Better Clean combines professional know-how with dependable equipment and restorative products.


  • Truck mounted and powerful portable extraction units perform optimal water removal.
  •  Submersible pumps are used for continuous pumping of deep water situations.
  • Moisture detection equipment such as hygrometers and other meters measure the extent of moisture saturation. Necessary structural repairs may then begin when the area is cleared of excess moisture and humidity.

Sanitising Agents, Germicides, fungicides,  & Anti-Microbial Treatments:

  • Deodorization products control foul odours from microorganisms and bacteria which flourish in excessive moisture
  • Disinfection products deter the growth of bacteria, fungi, mildew, and other harmful microorganisms

Powerful Drying Equipment

  • Industrial-grade dehumidification units reduce humidity levels, producing dry air and minimizing secondary water damage to your contents and structural materials.
  • High-speed Turbo Dryers create airflow across walls, carpets, underlay, and furniture, evaporating moisture.
  • Our powerful drying equipment controls temperature and humidity, helping to prevent swelling and warping of floors, walls, and furniture.

Phone Jason & Jan on 0274040164 FOR PROFESSIONAL REMEDIATION.

                                                    DO'S AND DON'TS

Water Damage Do's & Dont's

A Better Clean is pleased to provide you with this consumer infromation about water damage mitigation and how to choose a water damage mitigation company.

Water damage mitigation is something that must be dealt with quickly and effectively. Many insurance policies not only cover the cost of water damage mitigation, but also require the policyholder to take the necessary steps to prevent secondary damage. Preventing the presence of mould is one of many concerns for those who have suffered from a water damage event, but it should not be the only, or primary concern. In fact, people have so many misconceptions about water damage and the potential for mould growth, that we decided to offer this consumer education message, so when you need to select a water damage mitigation company, you can make an informed intelligent decision.

I’ll share with you the steps you can take immediately following a water damage event to help minimise secondary damage as well as precautions that should be taken during water damage mitigation to protect your health and safety. Then, I’ll also give you five questions you should ask a water damage mitigation company before you invite them into your home.

Time is of the essence when dealing with a water damage event. Steps that you can take to minimize the damages and protect your family are:

1. Eliminate the source of water if passible, or contact appropriate parties to eliminate the water source or to make necessary repairs.

2. Keep any parts that are replaced fro your insurance company to inspect.

3.  If there is no risk of electric shock, turn off circuit breakers supplying electricity to wet areas; unplug and remove any small electrical devices currently located on wet floor coverings or other wet surfaces.

4. Remove and secure small furniture items to minimise rust or other stains and expedite restoration.

5. Place aluminium foil or plastic under legs of wooden furniture, especially antiques that may permanently stain carpet.

6. Hang draperies and pin up furniture skirts as possible to prevent contact with wet floor coverings, minimising damage such as water marks, browning, dye transfer or migration.

7. Remove books, shoes, paper goods, fabrics, potted plants or other items that may stain the carpet (check especially under beds and in wardrobes for these items).

8. Remove large furniture items from affected areas if possible. (Dont forget the china cabinet, entertainment centre, waterbeds or aquariums)

9. Phone Jason & Jan on 0274040164 NOW!!!

                               OFFICIAL CLASSES OF WATER DAMAGE

The Institute of Inspection Cleaning and Restoration (IICRC) have developed the industry standard for water damage mitigation. The IICRC S-500. This document classifies water damage into three categories; Category 1, category 2 and category 3.

Category 1 or clean water is that in which the source of the water is from a clean water source such as a plumbing supply line.
Category 2 or gray water damage is that in which the source of the water may contain chemicals or other contaminates that could cause discomfort or sickness to the occupants. Some examples of this would be an appliance discharge, a broken waterbed or fish tank or overflows from toilet bowls.

Category 3 or Black water contains pathogenic agents and is grossly unsanitary. Examples include Toilet backflow that originate from beyond the toilet trap, flooding from seawater, ground surface water or rising water from rivers and streams. Category 2 water that is not removed promptly, may be re-classified as category 3 water.

When a sewage backup affects a structure, a unique set of restoration techniques must be employed to safely handle the situation. National and local government agencies agree that the best protocol of restoration is to follow the published standards and guidelines developed by the IICRC.

During sewage backups or other "black water loss", large amounts of bacteria can enter the interior environment and pose potentially serious health risks to the occupants. In fact, the bacteria introduced to the structure could stay active for up to one month if left untreated. Advanced restoration methods are employed to rid the structure of all traces of sewage and make the structure clean and safe for occupancy.

In a black water loss, care must be taken to not disturb the bacteria in the water and make it airborne. When bacteria are contained in the water and not sent airborne, it is not easily breathable by restoration workers or occupants. This means that doors and windows should remain closed during clean up. The typical fans and blowers used to dry a structure that has experienced a "clean water loss" (non-sewage) should not be used in the early stages of a sewage clean-up project.

Standing water and bulk sewage must be extracted with self-contained vacuum equipment.  Hard surfaces that are impacted must be cleaned and sanitized.  Soft structural materials such as carpeting, carpet paddings, plaster wallboard must be removed and properly disposed of.  Any material that absorbs substantial amounts of moisture and cannot be adequately cleaned must be removed. Once contaminated materials have been removed a second application of sanitizers must be applied to all work surfaces.

Today, with the widespread use of Gib-board, engineered wood products vs. wood, and the use of vinyl wall-coverings, moisture can become trapped and provide the needed environment for mould growth.   Appropriate management of these water problems is the key to reducing microbial growth to help to ensure the health of building and it’s occupants.

As you can see, time is of the essence when dealing with a water damage event.

If you currently have an emergency situation, call us now. 



Under The law, it is your right to determine what company will perform work in your home or business.

Some insurance carriers have “preferred contractors” that they recommend, who have agreements with the insurance companies to handle water losses in a certain manner, and at pre-determined prices.

You should be aware that these companies often rely on these referrals from the insurance carriers for their company’s livelihood. 

This could create a conflict of interest. These companies may not hold the protection of your health and property as their top priority.

We work for you; to protect your interest for the odd time that an insurance company doesn't. 

Water damage mitigation is a specialised field that requires special protective measures, specialised equipment and testing capabilities as well as certain engineering controls to protect you and your property. Most restoration contractors know how to perform simple drying and site clean up. Experienced companies, such as A Better Clean, know how to provide restoration services that protect not only the structure, but also you and your family’s health.

Water damage can be the starting point for many serious problems that can affect a building, damage personal property and present serious health risks to occupants. To restore property and protect health, a professional restoration contractor must carefully manage the project. He has to be knowledgeable in several disciplines... stopping bacteria from spreading, preventing mould growth, preventing secondary damage and saving the structure and its many contents. Additionally, he must be able to communicate to the water damage victims and insurance company representatives with confidence and authority. Water damaged structures can be the perfect breeding place for mould. Poor indoor ventilation can also cause moulds to thrive. Wet building materials and humid indoor air are mould's best friends.

Often, the do-it-your-selfer or less-experienced restoration company will compound problems during water damage by not understanding the proper steps and precautions that must be taken and how critical the passing of time is.

While mould requires high humidity and/or wet surfaces in order to grow, it also requires a food source. Indoors, many moulds grow on leather, paper and some building materials. Moulds can also grow and thrive on bio-film such as cooking grease.

The most effective way to prevent mould growth on water damage losses is to begin the drying process quickly. Restoration companies who are aware of possible mould growth problems usually know how to dry structural materials with heat, air movement and by lowering the indoor relative humidity. This is an effective way to dry a building because material removal is minimized and mould growth is retarded.

Knowing how to determine exactly what is wet during a water loss is a critical part of the job. If areas of moisture are overlooked, moulds and bacteria can grow. To protect your property and health, all of the moisture must be found and dealt with. A Better Clean uses moisture sensors, that are capable of "reading" wallboard, masonry and wood to find hidden moisture that is often impossible to detect any other way.

Sometimes water flows down the inside of wall cavities. Other times standing water will wick up a wall. Unless water stains appear this moisture could go undetected until moulds and odour problems occur. This is one of the reasons a professional is equipped with the proper instruments to detect and locate wet areas before the drying process begins. Today's restoration is more than drying wet carpets.

Water damage mitigation is something that must be dealt with quickly and effectively. Many insurance policies not only cover the cost of water damage mitigation, but also require the policyholder to take the necessary steps to prevent secondary damage. Preventing the presence of mould is one of many concerns for those who have suffered from a water damage event, but it should not be the only, or primary concern. In fact, people have so many misconceptions about water damage and the potential for mould growth, that we decided to offer this consumer education message, so when you need to select a water damage mitigation company, you can make an informed intelligent decision.

When selecting a Water damage mitigation company for your project consider the following:


  • Does the company employ individuals that hold IICRC certifications to perform water damage mitigation?
  • How many years of experience does the company have in the field of water damage mitigation?
  • Does the company follow accepted standards for water damage mitigation such as those published by the IICRC?
  • Does the company have the necessary testing equipment to locate areas of damage not visible to the naked eye?
  • Does the company have the necessary drying equipment to ensure a complete and competent mitigation?

As you can see, there is much more to water damage restoration than is often imagined. When water damage strikes, most persons are concerned with the wet carpets, which are usually a soggy mess. An experienced restoration contractor has many other concerns. After all, he knows anyone can rent or buy fans to dry a wet carpet. In fact, in recent years, carpet and underlay have been designed and manufactured to withstand water.

If you currently have an emergency situation,

Phone Jason & Jan on 0274040164